Return Policy

At Nutribeauties, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your order, you may return it under the following conditions:

1. Eligibility for Returns:
- You must initiate a return within 14 days from the date of delivery.
- The item(s) must be unused, unopened, and in their original packaging.
- Personal hygiene products, such as cosmetics, skincare items, and supplements, cannot be returned for health and safety reasons, unless they arrived damaged or defective.
- Items purchased on sale or as part of a promotional offer may be subject to different return conditions, which will be clearly stated at the time of purchase.

2. Return Process:
- To initiate a return, please contact our customer support team at [insert email address or phone number] with your order details and reason for return.
- Our team will provide you with a Return Authorization Number (RAN) and further instructions on how to proceed.
- Please securely package the item(s) you wish to return, including all original accessories and documentation.
- Clearly write the RAN on the outside of the package.
- You are responsible for the return shipping costs unless the item(s) arrived damaged or defective.

3. Refunds:
- Once we receive and inspect the returned item(s), we will process your refund.
- Refunds will be issued in the original form of payment, unless otherwise specified.
- Please allow 30 days for the refund to appear in your account, as processing times may vary depending on your payment provider.

4. Damaged or Defective Items:
- If you receive an item that is damaged or defective, please contact us within 48 hours of delivery.
- We may require you to provide supporting documentation or images to facilitate the resolution process.
- We will either replace the item(s) or issue a refund, depending on your preference and product availability.

5. Exceptions and Conditions:
- Nutribeauties reserves the right to refuse returns if the item(s) do not meet the eligibility criteria mentioned above.
- Returns that are received without a valid RAN or fail to follow the return instructions may experience delays in processing or be subject to additional fees.
- We are unable to accept returns or process refunds for any items that are not purchased directly from Nutribeauties.co.uk.

Please note that this return policy is subject to change without prior notice. It is your responsibility to review the policy periodically to stay informed about any updates.